Privacy Policy

Information We Collect

We collect various types of information to provide and improve our financial education services. Understanding what information we gather helps you make informed decisions about your privacy.

We only collect information that's necessary for providing our educational services. You can choose not to provide certain information, though this might limit some features of our platform.

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education and maintaining effective communication with our learning community.

• Delivering course materials and tracking your learning progress through our programs
• Personalizing your learning experience based on your background and goals
• Sending important updates about course schedules, new materials, and program changes
• Providing customer support and responding to your questions or concerns
• Analyzing usage patterns to improve our educational content and platform functionality
• Ensuring platform security and preventing unauthorized access to your account
• Meeting legal requirements under Australian financial services regulations
• Creating aggregate statistics about course effectiveness and student satisfaction

We never sell your personal information to third parties or use it for purposes unrelated to our educational mission. Marketing communications are always optional and you can unsubscribe at any time.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and only disclose it under specific circumstances that serve your interests or meet legal requirements.

Service Providers: We work with trusted companies that help deliver our services, such as email platforms for course communications and cloud storage for secure data management. These providers are contractually required to protect your information and can only use it for the specific services they provide to us.

Legal Compliance: We may disclose information when required by Australian law, court orders, or government requests. This includes compliance with financial services regulations and responding to valid legal processes.

Business Transfers: If azorinavexoth is sold, merged, or undergoes significant restructuring, your information may be transferred to the new entity, but only under equivalent privacy protections.

Your Consent: We may share information in other circumstances, but only with your explicit consent and clear explanation of the purpose.

We never share your information for marketing purposes with other companies, and we don't participate in data broker networks or similar commercial data-sharing arrangements.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, loss, or misuse.

While we implement robust security measures, no system is completely immune to risks. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of information have different retention requirements.

After retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though some information may need to be retained for legal compliance. Anonymous usage statistics may be retained indefinitely for research and improvement purposes.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over most cookie settings through your browser.

Essential Cookies: Required for basic website functionality, such as maintaining your login session and remembering your course progress. These cannot be disabled without affecting core features.

Analytics Cookies: Help us understand how visitors use our website so we can improve navigation, content, and course delivery. These collect anonymous information about page views, time spent on sections, and general usage patterns.

Preference Cookies: Remember your choices about website settings, such as display preferences and accessibility options, to provide a consistent experience across visits.

Third-Party Services: We use Google Analytics and similar tools to understand website performance. These services have their own privacy policies and cookie practices.

You can manage cookies through your browser settings, though disabling certain cookies may limit website functionality. Most browsers allow you to block third-party cookies while keeping essential ones for proper site operation.

International Data Transfers

Your information is primarily stored and processed within Australia. When we use international service providers or cloud services, we ensure appropriate safeguards protect your data.

Some of our technology providers operate globally, which may involve transferring your information to countries with different privacy laws. In these cases, we use contractual protections, such as Standard Contractual Clauses approved by Australian authorities, to ensure your information receives equivalent protection.

For students accessing our courses from outside Australia, your information may be processed in Australia where our primary systems operate. We apply Australian privacy standards regardless of where you're located when using our services.

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur in our practices or applicable laws. Changes reflect evolving privacy regulations, new technologies, or improvements to our educational services.

When we make material changes, we'll notify you via email and post the updated policy on our website at least 30 days before the changes take effect. For minor updates, such as clarifying existing practices or correcting errors, we'll update the "Last Updated" date and post the revised policy immediately.

Continued use of our services after policy changes indicates your acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns before the new policy takes effect.

Complaints and Dispute Resolution

If you have concerns about how we handle your personal information, we want to address them promptly and fairly. Our complaint process is designed to resolve privacy issues quickly while ensuring thorough investigation.

Internal Complaints: Contact our Privacy Officer at info@azorinavexoth.sbs with details about your concern. We acknowledge complaints within 2 business days and provide substantive responses within 30 days.

External Review: If you're unsatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC provides independent review of privacy complaints and can order remedies where appropriate.

Resolution Process: We investigate all complaints thoroughly, consulting with relevant staff and reviewing applicable policies. You'll receive written notification of our findings and any corrective actions taken.

There's no cost to lodge a complaint, and we don't penalize individuals for raising legitimate privacy concerns. We treat all complaints confidentially and use them to improve our privacy practices.